Forum Discussion
Windows 365 and Multiple Monitors
I have searched far and wide for information on how to use the Windows Remote Desktop client to use the supposedly supported multiple monitor configuration but without any success. We reached out to...
- You can enable multiple display in windows365. Please follow the below steps to enable the display configuration.
1. Open Microsoft Remote Desktop Client Application. Right click on Cloud PC icon and select Settings > Toggle the Use default settings button in OFF position .
2. From Display Settings, you may select your desire display settings from the display configuration drop down(Select Displays/All Displays/Single Display)
Looks like you are running the wrong RD Client. CookieW linked the right place to get the client. It supports multiple monitors.
jasonhand Sorry guys, I went to the link you provided to download the client and it is the same link that is provided in the Windows 365 page when logged in. Exactly the same. When I try to install, it states the following, which indicates that the client is already installed and it is operating properly from all I can determine, except for "Settings" to enable multiple monitors:
This has been my dilemma from the beginning, the documentation and the actual app to use the features in the documentation don't match. Need to know why this is so I can remedy if there is a remedy.
Client OS: Windows 10 Pro
Version: 10.0.19043
Remote Deskop Client: Microsoft Remote Desktop
Version: 10.2.1817.0
Hope that helps figure out what's going on.
- @dodge
Uninstall the client you have installed as the version you have stated is the one from the Microsoft Store. Get that uninstalled and then download from the link earlier, choosing x64 or x86 as needed and you should get a screen similar to the one I posted before and version should be in or around v1.2.2923.0- Thank you so much!
The version now downloads as v1.2.2924.0 but this has effectively saved Win365 for one key user that was about to make me revert them back to AWS.
