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Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)

The update KB5012170 fails with error 0x800f0922

New Contributor



I am using Windows 365 Business and noticed that update KB5012170 cannot be installed. It always fails with error code 0x800f0922. This seems to be a known issue as it is documented here:


As there's no possibility to update the UEFI of the cloud PC, I assume the only thing we can do at the moment is to wait until Microsoft fixes this problem?


Best regards,


6 Replies
best response confirmed by GreenBear (New Contributor)
In general, you have to wait for the fix and as you said updating hardware and firmware are in hand of Microsoft. You may also create a support ticket and contact Microsoft Support for more help.

@Reza_Ameri Understood, I guess I'm gonna wait in this case. Thanks for the reply!

It is also good idea to file a support ticket, so the Windows team will start investigating the issue.

@GreenBear I'm also seeing this. I've opened a case with Microsoft about it.

Same problem here. Affected PC has been updating smoothly until today.


I did all sfc and DISM commands but to no avail. 



Did you get a response and fix for it from MS yet?  I have the same issue and it is filling up my logs on my cloud pc.