Multiple CPCs under devices in Endpoint Manager

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New Contributor

Hi Team,

 

We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple recorded CPCs?

 

In line with this, there are CPCs recorded showing non-compliant but upon checking Device compliance details, it shows Compliant. Please see below:

imariaguila_0-1634766002152.pngimariaguila_1-1634766081509.png

Thank you. 

2 Replies

@imariaguila  most likely due to a reprovision whereby we don't clean up (delete) the old device record, we will very soon in next service update.  

Thank you for the response @Eric Orman. Looking forward to the next service update.

How about the record that shows non-compliant but on device compliance details, it shows Compliant?

Appreciate your assistance.