Multiple CPCs under devices in Endpoint Manager

New Contributor

Hi Team,

 

We have noticed recently that multiple CPCs (different CPC names) are on the list of Windows devices in Endpoint Manager for a single user. What's the possible reason for the multiple recorded CPCs?

 

In line with this, there are CPCs recorded showing non-compliant but upon checking Device compliance details, it shows Compliant. Please see below:

imariaguila_0-1634766002152.pngimariaguila_1-1634766081509.png

Thank you. 

2 Replies

@imariaguila  most likely due to a reprovision whereby we don't clean up (delete) the old device record, we will very soon in next service update.  

Thank you for the response @Eric Orman. Looking forward to the next service update.

How about the record that shows non-compliant but on device compliance details, it shows Compliant?

Appreciate your assistance.