Is it possible to switch licenses from Windows 365 Enterprise to Business?

Copper Contributor

Without reading the requirements completely, I purchased a Windows 365 Enterprise license. I now realize the Enterprise version requires a Windows AD which we don't have. We have no on-prem network/AD/DCs, etc. We're purely cloud based.


Is there a way to switch licenses from Enterprise to Business or will I have to cancel the Enterprise subscription and purchase a new Business subscription?



1 Reply
Would recommend to submit a billing support ticket for this.