Zoom Workplace keyboard shortcut overrides custom Word 365 shortcut

Copper Contributor

I'm not sure whether this question belongs in the Windows 365 or Windows 11 category, so I've posted it in both. (Perhaps it doesn't belong in a Windows forum at all, I don't know!)


My Zoom app recently updated to the new "Zoom Workplace" version, which comes with a facility to create and share "clips". There is a keyboard shortcut built in (Ctrl+
Alt+C) that opens that window even when Zoom is closed. Unfortunately it is a keyboard shortcut that I had set up for use in Word and it's one that I use *all the time* :( I have disabled the clips feature in Zoom, but that keyboard shortcut now seems to have been irrevocably allocated to that function, so when I type it in Word, nothing happens, and I can't allocate it to the function I had allocated it to any more. I've set up a new shortcut in Word, but even so this is driving me nuts because my use of that shortcut is so automatic that I'm forever using it and getting confused about why nothing has happened. 


Does anyone know how to wrest control of my shortcut back from Zoom? 

2 Replies
The new Zoom Workplace app has taken over the keyboard shortcut Ctrl+Alt+C, which was previously assigned to your Word 365 shortcut. This is because the Zoom app has registered itself as a global hotkey, which allows it to capture the keyboard shortcut even when Zoom is not actively running.

@Azura1 Thanks. It actually resolved itself the next day, while I was working on the computer (i.e. not after a restart). Very weird, but I'm not complaining!