Dec 01 2021 12:46 AM
Hello,
I upgraded from Win10 a few weeks ago, and recently I have encountered windows rebooting for no apparent reason. It seems to happen most when I have locked the screen, but has happened while logged in - I had just clicked the 'Check for Updates' button!
I need help in trying to debug as its driving me nuts. I'm a developer so every time I come back after getting up it's rebooted and I have to re-open everything again, great for my development process!
So I have already done a few things to make sure its not windows update or crash recovery:
I can't see anything obvious in the Event Logs. I've updated drivers etc, and can't see any crash dumps or anything.
Happening multiple times a day. This is driving me nuts. What can I do?
Dec 01 2021 04:04 AM
Dec 01 2021 04:16 AM
@RAJUMATHEMATICSMSC Thanks for your reply. I just checked storage controllers and I only have the Microsoft Standard NVM Express controller installed.
I have also disabled Automatic Restart and a bunch of other things mentioned in my post. I wish it was related to that but still restarts.
Thanks again
Dec 01 2021 04:25 AM
Dec 01 2021 04:25 AM
@_Ataye_ I have had a closer look at the Event logs, and I've found something interesting. Software Protection service has been logging re-start schedules in the app event log. Apart from it constantly logging event ID 16384, the scheduled restart date is over a month in the past! I wondered if this was causing the restarts, but it has logged a bunch but hasn't restarted. The PC had been locked as usual.
Could this have something to do with it?
Dec 01 2021 04:28 AM
Dec 01 2021 04:36 AM
@RAJUMATHEMATICSMSC Nothing had been configured in GP, and I had already ran GPUpdate, but not without force so I just tried that (from admin prompt). I wasn't sure if you were referring to recording the policy update command output or the windows boot (which is unremarkable). I've attached gpupdate output, also unremarkable. Took about 12 seconds to complete (I've reports of it taking hours?!?!)
Dec 01 2021 04:40 AM
Dec 01 2021 04:53 AM
Dec 01 2021 02:00 PM
Jan 21 2023 03:24 PM