Jan 07 2022 08:35 AM
This issue occurs in Windows 11
The expected result is that both DYMO LW450 DUO Label and LW450 DUO Tape install correctly, however only the LW450 DUO Label installs while the LW450 DUO Tape's status is displayed as "Error". The device was connected with USB.
There seem to be issues with other manufacturers (Brother, Canon, HP, etc.) when installing multiple printers/scanners and the root cause of this instance may be related
Please respond regarding the status of this issue or workarounds for Windows 11.
Thanks,
David
DYMO Development Team
Jun 23 2022 06:05 AM
@Joachim_Fink
There is a nice manual form Dymo that describes the complete proces.
You can find it on:
https://download.dymo.com/dymo/user-guides/Print_Server/LWPrintServer_UserGuide_en-US.pdf
This manual is written for the Dymo Printserver, but it works also with other prinservers.
Jun 24 2022 06:14 AM
Jun 25 2022 03:46 PM
Indeed ! ca. £100 + to add a print server on top of the existing cost of the printer is not a very appealing solution. But it is interesting that it has been shown to work and to my mind demonstrates clearly that the issue is with the OS' handling of the USB port interface.
Best regards,
Kevin
Jun 26 2022 03:24 AM - edited Jun 26 2022 03:28 AM
Well, well, well !!
I have just updated overnight to Win 11 Pro Insider Preview Build 25145.rs_prerelease.220617-1406 and find that the Dymo 450 Duo is working as it should with both Paper Label and Tape seamlessly selectable from Dymo Label v.8.7.4.48936 !!!!
I hope it will continue to function normally now and I'm not speaking too soon - but it appears that MS have FINALLY managed to untangle the USB muti-function device handling and restore normal service. ONLY 6 months......
Assuming it continues to work OK, just need now for the code to work its way through to (presumably) the 22H2 General Release.
Best regards,
Kevin
Jun 30 2022 03:05 AM
Jul 08 2022 02:25 AM
Jul 08 2022 03:11 AM - edited Jul 08 2022 03:12 AM
I don't believe it does. The earliest build I had the printer working successfully with was as per my post above... (Win 11 Pro Insider Preview Build 25145.rs_prerelease.220617-1406 )
However, yesterday I discovered that it has stopped working again and am suspicious that the latest update which MS dropped on Tuesday this week (25151) has messed it up again. I'm planning to try and roll back to see if that resolves and can confirm.....
Best regards,
Kevin
Jul 10 2022 08:39 AM
Jul 10 2022 08:42 AM - edited Jul 10 2022 08:43 AM
I don’t think it just a Windows 11 problem. Tried Windows 10. Worked once then doesn’t work after that. Looked at the drivers. It says further installation required. Just like on Windows 11
Jul 10 2022 12:48 PM
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