Windows 11 , on right click with Mouse Explorer get Closed.

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Occasional Contributor

I have upgraded to windows 11 since more than 5 months or so.  and on timely bases also upgrading it.

 

The issue is: on mouse right click solution explorer get closed! (but not on all the right click let's say getting issues 7 times out of 10 right-click)

 

but when I use my keyboard right-click key it worked fine.

 

I am using the following software which popup on right-click menu (not sure, but if in case it creating the issue)

 - beyond compare 3

- Skype

 

so is there any way I can fix it?

8 Replies
Try run Windows Update and download and install all updates.
Check and see if there are any new driver for your mouse?
Try open start and search for feedback and open the Feedback Hub app and report this issue.
Thank you,
Yes, have tried above, now let me go with the Feedback Hub app and report this issue.

Thanks
Try performing a Clean Boot and see if the problem persists?
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...
If the issue has been fixed, let us know to share you with the next step.
Sending feedback using the Feedback Hub is very helpful because it will send log files and the Windows team would be able to investigate and resolve the problem. You might not receive a direct reply, but the team will investigate your issue.

Thank you @Reza_Ameri 

I have done a Clean Boot but it did not help me!

Yes, I have already sent feedback via Feedback Hub.

Try open command prompt as administrator and then type the following command:

sfc /scannow

Press enter and let it runs.
Thank you for your reply,
Yes, I tried but it did not help, as showing the following message after the scan.

Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
One more thing to add.
In most case, I do the following and it closed the export.

- I open the folder
- select two files or folder
- Right-click on the selected file/folder.

in case it helps