May 31 2022 07:08 AM - edited Jun 04 2022 01:54 PM
Hey Y'all,
I have 2 instances of Windows Explorer opened in the task manager at random times. It happens when i restart my computer, use it for some time and after a while i notice the fans ramp up, i go to the task manager to find two processes of windows explorer, one is normal in my opinion which has 200-500MB RAM usage while the one is the problem, it consumes 2000MB of RAM (I have only 8 gigs ram so I am always anxious about that). I kill the process with the high ram usage and the computer runs normally. It is also worth mentioning that when i kill the process; the explorer and all the windows and task bar does not close or crash. The computer cools down and everything goes back to normal. The explorer.exe file is also normal. I was hoping that it might get fixed in the update but its still here.
Can you help me with a permanent solution? I already did the following to no avail;
A screen shot of the issue is also added below.
May 31 2022 08:03 AM
Jun 04 2022 01:51 PM
@Reza_Ameri Hey Reza!
Thank you for much for the suggestion but the issue still remains the same. I am fully updated and for some reason I can not find the feedback hub. It used to be in windows 10 but now when i search for it, it gives me "Feedback and Diagnostics" which has no option to report a bug, apparently there is a option to give feedback though, when you search something on the start menu; on the right top side there is an option to give feedback, just a little tiny button. I did that and lets see what happens...
I have also attached the screen shot of the issue so you can see for your self.
Jun 05 2022 07:36 AM
Jun 05 2022 11:13 AM
@Reza_AmeriYeah still could not find the feedback section there was a get help section which has no option of feedback and directs it to support.
I am sorry i could not try safe mode before, this time i used it for 30 minutes and the issue still persists. Even after closing all the windows the process remains in task manager with high memory use.
Screen shots are attached.
Jun 06 2022 08:11 AM
Jul 10 2022 02:51 AM - edited Jul 10 2022 02:52 AM
I have the same issue. After few seconds of starting windows, CPU1,3, and 5 go to 100% (I have intel i9-11900K). I know this by checking it on AIDA64 app.
When pressing ctrl+shift+escape the CPU usage goes back to normal, but if I close task explorer it goes back to 100% on CPU1, 3 and 5. This is why I am thinking it is a malicious virus.
So after I looked more, I found out in the details page that there are 2 "explorer.exe" running. If I terminate the second one the issue is solved.
Any idea how can I fix this once and for all without having to terminate explorer.exe each time I start windows? I tried Malware scans and everything stated above with no help.
Jul 10 2022 03:59 AM
@Reza_AmeriThank you for the response, I've tried everything you said, no files are corrupted and everything checks out but the error remains, even after windows update I thought Microsoft might fix the issue but it still remains.
Jul 10 2022 04:05 AM
Jul 10 2022 07:05 AM
Jul 10 2022 08:37 AM
Hi @Wardak
For everyday work, Windows10 works great until October 2025 Microsoft provides support , updates go in parallel with Windows11 .
If you want to work, think about a clean installation of Windows10 -> write what you think?
Of course, testing Win11 is also a good idea, but the highest stability is currently provided by Win10!
Jul 12 2022 06:10 AM
SolutionJul 14 2022 02:00 PM