Windows 11 file explorer (explorer.exe) issue

Copper Contributor

Hi all.

seems that after the update every time I right click inside a folder and scroll down the explorer.exe restarts and close everything that's open.

 

I filtered the events with procmon.exe to the exact logs.

the error happens when the PID has changed to '7796'

happen to you too?

3 Replies

Hi @Shaike101 , 

 

As per the above situation:

  1. It might be a malware infection in your computer. You can update Windows Defender or any other well-known protection tools and run a full system scan.

  2. Run the System File Checker tool by following these steps:

    Open an elevated command prompt and type the below command:
    sfc /scannow​​

  3. Initiate the Windows Update.
Hi @SalmanAhmed ,
Thank you for your reply.
Checked both sfc and windows defender scan and the result was fine.
I think it's because the windows 11 update, didn't happened in my windows 10 2 days ago..
You are most welcome, please do not hesitate to contact me for any further assistance, I will welcome all the questions you may have.