Mar 11 2022 02:52 PM - edited Mar 12 2022 01:37 PM
Hello all!
This is my first post on here, so i am sorry if i maybe mess something up with the formatting or so. But i have been having an issue ever since i got Windows 11 for my Surface Pro 4, which i know is incompatible with Windows 11. The issue is Windows Defender. It will not work no matter what i try to fix the problem. I've been scrolling for a good few hours trying to find solutions, but nothing has worked so far. The only thing i haven't tried is a reinstall, but i just installed all my apps and i really do not want to reinstall Windows.
I am on windows OS-Version 22000.556. The behaviour of my app also seems to be different than is otherwise described online. If i try to go in to Windows Defender from the settings app, the entire app seems to freeze. The UI elements does not update either. That i know because a resize results in red borders rather than a resize in UI elements. See pictures for reference. However, opening the app from Windows search shows some of the UI Elements, but no buttons or sliders. I have tried doing sfc /scannow But the results does not show anything, and there are also no log files created. Same thing goes for DISM Scanhealth and Repair. Redownload the UI Elements does not help. Also, unrestricting and running the Get-AppxPackage -AllUsers does not work. Rather, it just throws a lot of errors about the apps being on in the background and packages already existing. I have also tried repairing and resetting the Defender app through Settings > Apps > Advanced settings. Furthermore, I do not have any VPN, DNS or Proxy installed/Running. I have also tried repeating all the above steps but restarting in between. I do not have any 3rd party antivirus or anything of that manner downloaded or running.
I don't know what to do anymore. Any suggestions?
Pictures:
https://drive.google.com/drive/folders/1E_wMBWH7j9g2MsvqbauBzUnlOFFJR6BK?usp=sharing
Update: I have tried to disable real time protection through powershell and regedit but Realtimeprotection is still on, and has been confirmed to be on. Therefore i can conclude that defender isn't responding to any core system variables.
Update 2: I have now downloaded Windows 11 20H2. Although the new UI features are great for touch use, the windows security issue seems to persist to a degree. Now, opening the windows security tab does not crash settings - But it doesn't show windows security. Rather it shows a button to the app. However, the app just crashes now. Any suggestion as to what might fix this? EDIT: After a restart, windows defender shows same symptoms as before.
Mar 11 2022 11:09 PM
Mar 12 2022 01:54 AM
Mar 12 2022 07:30 AM
Mar 12 2022 07:45 AM
Mar 12 2022 03:31 PM
SolutionI have finally (!) resolved the issue. However, i was forced to do a reset of my system. It seems to be working reliably now, even after a restart. Hopefully this problem does not reappear. I honestly think ill sell my Surface Pro if it does - It's just not worth spending so much time for.
Mar 12 2022 10:00 PM
Mar 13 2022 08:26 AM
Apr 05 2022 02:20 PM
Apr 05 2022 02:31 PM
Apr 05 2022 02:34 PM
Apr 05 2022 02:38 PM
Apr 05 2022 02:56 PM
Apr 05 2022 03:07 PM
Mar 12 2022 03:31 PM
SolutionI have finally (!) resolved the issue. However, i was forced to do a reset of my system. It seems to be working reliably now, even after a restart. Hopefully this problem does not reappear. I honestly think ill sell my Surface Pro if it does - It's just not worth spending so much time for.