Win 11 File Explorer crashes when I click with right mouse button on a folder

New Contributor

Hello!

 

What I experienced from the first Win11 release for today (22000.795):

1. Open File Explorer (c:\)
2. Select a folder with left click
3. Click with right mouse button to access Tortoise SVN menus
4. Explorer crashes and restarts... :(

I can avoid this with pushing the "Local popup menu button" on keyboard.
That can opens the local menu.
But with the mouse right clicking the Explorer crashes. :(

 

Does anybody experience same thing?

Best regards

2 Replies
Hello,

Suggest you to run System File Checker scan:

1. Search for 'command prompt' using Cortana or Windows Search.

2. From results, right click on Command Prompt and select Run as administrator.

3. Type sfc /scannow command and press Enter key.

4. Let the command complete and then reboot the machine.

If issue still persists, perform clean boot:

https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

Let us know if this helps!

@Kapil Arya 


Dear Kapil!

After I wrote this post, I got a new Windows Update (2022-07).
I executed it, and I checked it for more days.

Now it's: 22000.832
As I see the "developer guys" fixed this problem, because after the restart I never got the same problem.

The local menu is different (bigger, and most of the functions are missing - like SendTo).
But when I push the local menu button on the external keyboard, I get the original local menu (with SendTo, and other things (associate).
And as I see that the last item in the bigger local menu opens the original.
So it seems to be good!
You can close this ticket. Thank you for everything!

Best regards
Chris