Why is My Company file won't open after windows update?

Copper Contributor

I'm unable to open my Q.B company file. It keeps giving me an error message or fails to load completely. What steps can I take to troubleshoot and resolve this issue?

1 Reply

Hi @SophieDubois879


If your Quick-Books company file won't open, ensure the file is not corrupted, check your Quick-Books version for updates, verify the file path, and ensure you have sufficient permissions. Use Quick-Books File Doctor to diagnose and fix issues. If problems persist, consider restoring a backup or contacting Quick-Books support.


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