What to Do When QuickBooks Error 15106 while updating payroll?

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Troubleshooting Solutions: QuickBooks Error 15106

QuickBooks Error 15106 typically occurs when the user doesn't have sufficient permissions to perform the update or when the update process is interrupted by antivirus software. Here are several troubleshooting solutions to resolve this issue:

  1. Run QuickBooks as Administrator: Start by closing QuickBooks and right-clicking on its shortcut or executable file. Choose "Run as administrator" from the context menu. This grants the program elevated permissions and might bypass the error.
  2. Disable User Account Control (UAC): User Account Control can sometimes interfere with QuickBooks updates. Temporarily disable UAC by searching for "User Account Control" in the Control Panel, then moving the slider to "Never notify." Remember to revert this setting after troubleshooting.
  3. Update QuickBooks Manually: If the automatic update fails, try updating QuickBooks manually. Visit the official QuickBooks website and download the latest updates. After downloading, install them manually by following the on-screen instructions.
  4. Check Antivirus Software: Antivirus software can sometimes block QuickBooks updates. Temporarily disable your antivirus software or add QuickBooks as an exception in the antivirus settings. Make sure to enable the antivirus again after updating QuickBooks.
  5. Change Installation Directory: If QuickBooks is installed in a directory with restricted permissions, it may encounter Error 15106. Uninstall QuickBooks and reinstall it in a different directory with full read and write permissions.
  6. Use Clean Install Tool: QuickBooks provides a Clean Install Tool that removes all QuickBooks files and components from your computer. Download and run this tool to perform a clean installation of QuickBooks, which can resolve many update-related issues.
  7. Update Windows: Ensure that your Windows operating system is up to date. Outdated Windows versions can cause compatibility issues with QuickBooks updates. Go to Settings > Update & Security > Windows Update to check for and install any available updates.
  8. Repair QuickBooks Installation: QuickBooks has a built-in repair tool that can fix many common issues. Go to Control Panel > Programs and Features, locate QuickBooks in the list of installed programs, and select "Repair." Follow the on-screen instructions to repair the installation.
  9. Check User Account Permissions: Ensure that your user account has full control permissions for QuickBooks and its associated folders. Right-click on the QuickBooks folder, go to Properties > Security, and make sure your user account has full control permissions.
  10. Contact QuickBooks Support: If none of the above solutions resolve the issue, contact QuickBooks customer support for further assistance. Provide them with detailed information about the error and the troubleshooting steps you've already taken.

By following these troubleshooting solutions, you should be able to resolve QuickBooks Error 15106 and successfully update your software. If you encounter any difficulties, don't hesitate to seek further assistance from QuickBooks support or consult with a technical expert.


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