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Oct 24 2022 07:00 AM - Oct 27 2022 12:00 PM (PDT)

Stuck on Windows Hello Set Up Account Screen

Contributor

I am setting a laptop for a new user.  I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin.  I put in the verification code from the user.  Then the screen just shows a spinning circle, shield with a key, and a num pad.  Unsure how to get past this.  

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