SOLVED-Windows 11 Audio stutters and distortion after 10min of normal sound

Copper Contributor

Hello, I just built my pc and have an issue. If I play music for example and not touch the computer at all, after 10min, the sound distorts and stutters until I either move the mouse or touch the keyboard. Then it will be fine again for another 10 min. I could be using Spotify, Winamp, VLC Player etc. I have all sleep, hibernate, monitor settings off so the computer should never change states. I followed all the steps to fix an audio problem from the internet including reinstalling the driver, turning off enhancements, changing the data rate, run troubleshooter etc. I’ve conducted A clean boot and could not find a conflicting program that interfered. I have a 14900k, msi z790 tomahawk motherboard, 32Gb DDR5 Corsair Dominator Ram 7200mhz, Aorus Master RTX 4090, Corsair RM1200x PSU and multiple WD SN850x NVME Drives. Otherwise the PC runs great!

Any help would be appreciated,

Thanks, Gary

2 Replies

@Nascarguy Update!  It’s not just the audio, it’s the video too (noticed the stutter and lag with a screen saver on). It happens always around 10 min after last touching the mouse or keyboard.  If I move the mouse, it will happen again 10 min later

Problem I think solved. I after everything I tried, I just cleared the CMOS and the issue went away. I think the problem was that I undervolted the CPU with Intel XTU but my adjustments reverted back (it says it reverted back). I then I installed the program and undervolted directly in the bios. I think the XTU adjustments were somehow still applied and I compounded the issue by going into the bios. So when the pc was idle and background processes started up, it wasn’t stable and gave me the issue I was having. Of course I’m just guessing and I hope the problem doesn’t come back.