My internal SSD disk has two partitions. Due to this I am only able to recover the disk partition which contained the windows installation files and the other partition that I have is not being recovered.
In the options of system image recovery there is a note instructing to install driver for the disk that is being recovered and it opens the system32 file. I am not able to figure out the driver file that it needs.
The other partition on disk had some important media file having some old memories. Anyone knows how to be able to select the "format and repartition" option.