i7-5500U on compatibility List but Health check rejects it?

[NajamStar]

Hi,

My Laptop has windows 20H2 and i7-5500U which is on windows 11 CPU compatibility list, but health check app say this CPU is not compatible, why?

[#2]

@NajamStar.

Hi,

I had the same problem. This article (https://www.windowslatest.com/2021/10/07/microsoft-confirms-false-this-pc-cant-run-windows-11-error/) helped me to figure it out, so you may wish to check it out.

Regards,

Ken.

[#3]

Hello,

Unfortunately, i7-5500U processor is not compatible for Windows 11, according to Microsoft.

Please check with official Windows 11 list of supported processors:

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...

You can drop a feedback to Microsoft about this, using Feedback hub app.

Regards.

[#4]

The list you share is the one for the Windows 10 and your processor is not supported in the Windows 11.
Take a look at:
https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...
You may open the Feedback Hub app and file a report and request your CPU to be supported.