How to Fix QuickBooks Payroll Update Error 557?

Copper Contributor

Troubleshooting Solutions: QuickBooks Payroll Update Error 557

QuickBooks Payroll Update Error 557 can be frustrating, but several troubleshooting steps can resolve it swiftly:

  1. Check Internet Connection: Ensure your internet connection is stable and working correctly. A weak or intermittent connection can disrupt the update process. Try accessing other websites or applications to verify your internet connectivity.

  2. Restart QuickBooks and Computer: Sometimes, a simple restart can resolve software glitches. Close QuickBooks and restart your computer to refresh the system and clear any temporary issues that may be causing the error.

  3. Update QuickBooks Desktop: Make sure you are using the latest version of QuickBooks Desktop. Outdated software can encounter compatibility issues and errors during the update process. Go to the Help menu and select Update QuickBooks Desktop to download and install the latest updates.

  4. Check Payroll Subscription Status: Verify that your payroll subscription is active and up to date. If your subscription has expired or encountered any issues, it may prevent you from updating payroll tax tables. Contact QuickBooks support or your payroll administrator to ensure your subscription is active.

  5. Run QuickBooks File Doctor: QuickBooks File Doctor is a diagnostic tool provided by Intuit to troubleshoot common QuickBooks issues, including update errors. Download and run the QuickBooks File Doctor tool to scan and repair any damaged company files or network issues that may be causing the update error.

  6. Disable Antivirus/Firewall: Sometimes, antivirus or firewall settings can interfere with QuickBooks updates and cause error 557. Temporarily disable your antivirus or firewall software and attempt to update QuickBooks Payroll again. Remember to re-enable them after completing the update process.

  7. Reset QuickBooks Update: Resetting QuickBooks update can resolve update-related errors. To reset the update, navigate to the Help menu and select Update QuickBooks Desktop. Click on the Options tab, then select the Reset Update checkbox and click on Get Updates to initiate the update process again.

  8. Repair QuickBooks Installation: If none of the above steps resolve the error, repairing the QuickBooks installation may help. Go to the Control Panel, select Programs and Features (or Add/Remove Programs), find QuickBooks in the list of installed programs, and choose Repair. Follow the on-screen instructions to repair the QuickBooks installation.

  9. Contact QuickBooks Support: If you're still encountering QuickBooks Payroll Update Error 557 after trying the above solutions, it's advisable to contact QuickBooks support for further assistance. Provide them with details about the error and the troubleshooting steps you've already taken for expedited assistance.

By following these troubleshooting solutions, you can effectively resolve QuickBooks Payroll Update Error 557 and ensure smooth payroll processing within QuickBooks Desktop.

 

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3 Replies

Hi@danieldudley06,

 

This is fantastic! I've been struggling with [ISSUE] for ages and your tips really helped. You're a lifesaver!

 

Hi @danieldudley06 

 

Excellent troubleshooting tips for QuickBooks Payroll Error Update 557! Excited to give them a try and resolve the problem. Thanks for sharing!

Thank you for sharing.