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Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
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How to Fix QuickBooks File Doctor Not Working Windows 11 after update

Copper Contributor

How can I resolve the problem of QuickBooks File Doctor not working on Windows 11? It's causing obstacles in diagnosing and fixing file-related issues within QuickBooks.

3 Replies
Hi @Maddox,

Thanks for letting us know your concern.

Troubleshooting Solutions: QuickBooks File Doctor Not Working Windows 11
To tackle QuickBooks File Doctor not working on Windows 11, try the following steps:
1. Update QuickBooks: Ensure QuickBooks is updated to the latest version compatible with Windows 11. Access the "Help" menu in QuickBooks and choose "Update QuickBooks."
2. Verify System Requirements: Confirm that your system meets the necessary criteria for running QuickBooks File Doctor. Ensure your Windows 11 system meets the software's requirements.
3. Restart Your Computer: Sometimes, a simple restart can resolve software glitches. Restart your Windows 11 computer and attempt to use QuickBooks File Doctor again.
4. Run as Administrator: Right-click on the QuickBooks File Doctor icon and select "Run as Administrator" to grant it the required permissions to function properly.
5. Disable Antivirus/Firewall: Temporarily disable any antivirus or firewall software that might be blocking QuickBooks File Doctor's operations.
6. Reinstall QuickBooks: If the issue persists, consider reinstalling QuickBooks to potentially resolve any underlying software conflicts.
7. Utilize QuickBooks Tool Hub: Utilize the QuickBooks Tool Hub, a suite of tools specifically designed to troubleshoot common QuickBooks issues, including problems with File Doctor.


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Best Regards
Mabel