How to Fix Quick_books won't open on windows 10/11?

Copper Contributor

If Quick_Books won’t open on your Windows 10 or 11 computer, there could be various underlying issues. Here are steps to troubleshoot and resolve the problem:

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1. Restart Your Computer

  • Sometimes, a simple restart can resolve many issues. Restart your computer and try opening Quick_Books again.

2. Run Quick_Books as Administrator

  • Right-click on the Quick_Books icon.
  • Select "Run as administrator."

3. Suppress the Quick_Books Desktop Application

  • Press and hold the Ctrl key.
  • Double-click the Quick_Books icon while holding the Ctrl key.
  • Hold the key until Quick_Books opens or you see the "No Company Open" window.

4. Use Quick_Books Tool Hub

  • Download and install the Quick_Books Tool Hub from the official Intuit website.
  • Open the Tool Hub and select "Program Problems."
  • Click on "Quick Fix my Program."

5. Run Quick_Books Install Diagnostic Tool

  • Open Quick_Books Tool Hub.
  • Go to the "Installation Issues" tab.
  • Select "Quick_Books Install Diagnostic Tool" and let it run. This tool will check and repair any installation issues.

6. Rename the QBWUSER.ini File

  • Locate the QBWUSER.ini file (usually found in the Quick_Books folder in the AppData directory).
  • Right-click the file and select "Rename."
  • Add .old to the end of the file name (e.g., QBWUSER.ini.old).
  • Try opening Quick_Books again. If it opens, you will need to re-open your company file manually.

7. Check Compatibility Mode

  • Right-click the Quick_Books icon.
  • Select "Properties."
  • Go to the "Compatibility" tab.
  • Ensure that the compatibility mode is unchecked.

8. Repair Quick_Books Installation

  • Go to the Control Panel.
  • Select "Programs and Features."
  • Find Quick_Books in the list, select it, and click "Repair."

9. Update Windows and Quick_Books

  • Ensure that your Windows operating system is up to date.
  • Open Quick_Books and go to the Help menu, then select "Update Quick_Books Desktop."
  • Follow the prompts to update Quick_Books.

10. Disable Antivirus Software Temporarily

  • Sometimes, antivirus software can interfere with Quick_Books.
  • Temporarily disable your antivirus software and try opening Quick_Books.

11. Check User Permissions

  • Ensure you have the correct user permissions to run Quick_Books.
  • Right-click the Quick_Books icon and select "Properties."
  • Go to the "Security" tab and check that your user account has full control.

12. Reinstall Quick_Books Using Clean Install

  • Uninstall Quick_Books via the Control Panel.
  • Use the Quick_Books Clean Install Tool from the Tool Hub.
  • Reinstall Quick_Books using the original installation files or CD.

If none of these solutions work, contact Quick_Books support

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