How to fix issues due to which QuickBooks payroll is not working?

Copper Contributor

I'm encountering issues with QuickBooks payroll—it's not functioning properly. Every time I try to run payroll, I encounter errors or the system freezes. How can I resolve this problem quickly?

1 Reply



There are several potential reasons why QuickBooks payroll is not working properly. Firstly, ensure that your QuickBooks software is up-to-date, as outdated versions can lead to compatibility issues. Secondly, check your internet connection; a stable connection is crucial for payroll processing. Additionally, verify that your subscription is active and properly configured. If the issue persists, try clearing the cache and temporary files within QuickBooks, or consider reinstalling the software. If none of these solutions work, contacting QuickBooks support for personalized assistance may be necessary to diagnose and resolve the problem effectively.


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