How can I resolve the QuickBooks Unable to Send Emails issue?

Copper Contributor

I'm encountering an issue with QuickBooks Unable to Send Emails. Every time I try to send an email through QuickBooks, it fails to go through. What could be causing this problem, and how can I resolve it?

1 Reply



To resolve the QuickBooks Unable to Send Emails issue, try these steps:

  • Email Preferences: Ensure your email settings in QB are configured correctly (Edit > Preferences > Send Forms).
  • Default Mail Application: Set your default email program correctly (Outlook or webmail).
  • Update QB: Make sure QB is updated to the latest version.
  • Email Authorization: Verify that your email account allows third-party applications.
  • Firewall Settings: Check that your firewall and antivirus settings are not blocking QB.
  • Reinstall or Repair QB: Sometimes reinstalling or repairing QB can resolve the issue.

If these steps don’t work, consult QB support for further assistance.