HLK server cannot recognize client platform information

Copper Contributor

hello

During our HLK testing, the Hardware Lab Kit was unable to recognize platform information.

 

Environment configuration:

server:windows server

client:windows 11

 

Through a switch, connect the server and client together, and the client and server can ping each other.

The server segment can obtain the device information of the client, but cannot obtain the platform information.

such as:

HuaLong9521_0-1709020968871.png

 

 

 

 

 

1 Reply

@HuaLong9521  hello ,May I ask if your problem has been resolved? Can you share your solution