Your device ran into a problem and needs to restart

Copper Contributor

Error Information: WORKER_INVALID (e4)

Summary

A WORKER_INVALID (e4) error indicates that an executive worker item was found in memory where it should not be, or a work item was queued that is currently active in the system. This issue is often caused by a device driver that has not cleaned up properly before freeing memory.

Error Details

  • Bugcheck Code: 0xE4
  • Bugcheck Arguments:
    • Arg1: 0000000000000002 (Free of queued I/O worker item)
    • Arg2: ffff970fbf8dd750 (Address of worker item)
    • Arg3: ffff970fbf8dd770 (Address of I/O worker routine)
    • Arg4: 0000000000000000 (0)

Faulting Driver

  • Driver: Qcamain10x64.sys
  • Module Name: Qcamain10x64
  • Image Name: Qcamain10x64.sys
  • Offset: 586bd

System Details

  • Process Name: System
  • OS Version: 10.0.19041.1
  • Build: vb_release
  • OS Platform: x64
  • Failure ID Hash: {660657a1-835f-cdfc-0409-a1c8fbbf1477}

below is details about error pls let me know if you have any solutions @microsoft @Deleted 

3 Replies
Restart the Device: Sometimes, a simple restart can resolve many issues.

Check for Updates: Ensure that your operating system and all drivers are up to date. Check for any available updates.

Check for Hardware Issues: If you recently upgraded or changed hardware, ensure everything is properly seated and connected.
The error might occur if system files or the files related to the application are corrupted. This could be due to a failed update, improper shutdown, or other issues that interfere with normal file operations.
The Worker Invalid error is usually caused by broken or corrupted system files. You can fix this with a dedicated BSoD fixer or the built-in system repair tools. Also, it can be caused by outdated PC or drivers. Updating your operating system and drivers should do the job here.