Windows update broken after latest update?

Copper Contributor

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system.  

 

After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" and shows a non specific problem in Windows Update troubleshooter. 

 

Are others seeing this same problem?  Suggestions on what to do?

 

Thanks,

 

Charley 

 

23 Replies

That should be XC-705

@RanSG4 

 

It's an aged model, unsupported from the house since 2016.

https://www.acer.com/ac/en/US/content/support-product/5785;-; 

Could you please get in touch with Acer's support and ask if it still support Windows 10?

PC was delivered with Win10 installed and has been kept up to date throughout it’s life. If the hardware is not able to support the latest updates from MS then either Acer or MS themselves should prevent them from being installed. Apple have no problem with this approach

@RanSG4 

 

The commitment to keep hardware and drivers up to date is exclusively in charge to producer, thus my suggestion to contact Acer.