Windows Store wont open App: "Rise of the Tomb Raider"

%3CLINGO-SUB%20id%3D%22lingo-sub-1420258%22%20slang%3D%22de-DE%22%3EWindows%20Store%20wont%20open%20App%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1420258%22%20slang%3D%22de-DE%22%3E%3CP%3EGreetings.%20So%20as%20you%20have%20seen%20on%20the%20Title%20ive%20been%20Downloading%20the%20game%20%22Rise%20of%20the%20Tomb%20Raider%22%20from%20the%20Microsoft%20Store%2C%20but%20everytime%20i%20try%20to%20open%20the%20game%20app%20it%20tells%20me%3A%20Rise%20of%20the%20Tomb%20Raider%20Isn't%20avialable%20on%20your%20account%20right%20now%2C%20The%20Error%20Code%20is%3A%200x803F8001.%20So%20my%20Question%20is%3A%20How%20do%20i%20fix%20this%20Problem%3F%20In%20happy%20about%20any%20solutions%20someone%20can%20send%20me.%20Have%20a%20Nice%20day.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1420667%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Store%20wont%20open%20App%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1420667%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFirst%2C%20try%20to%20reset%20the%20Store%20app%20from%20Settings%20%26gt%3B%20System%20%26gt%3B%20Apps%20%26amp%3B%20features%20%26gt%3B%20Microsoft%20Store%20%26gt%3B%20Reset.%20See%20if%20that%20helps.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAlso%2C%20which%20account%20you're%20using%20for%20that%20app%3F%20Is%20it%20Microsoft%20or%20local%20account%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ERegards.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1420747%22%20slang%3D%22en-US%22%3ERe%3A%20Windows%20Store%20wont%20open%20App%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1420747%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F680969%22%20target%3D%22_blank%22%3E%40Bobneedshelp%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20is%20frustrating%20to%20face%20such%20a%20problem.%20It%20is%20unfortunate%20that%20you%20are%20facing%20this%20problem%20along%20with%20other%20countless%20users.%20Follow%20these%20general%20steps%20to%20troubleshoot%20and%20solve%20the%20problem.%3C%2FP%3E%3COL%20class%3D%22X5LH0c%22%3E%3CLI%3EMethod%201%3A%20Retry%20the%20update%20or%20download.%3C%2FLI%3E%3CLI%3EMethod%202%3A%20Re-register%20the%20Store.%3C%2FLI%3E%3CLI%3EMethod%203%3A%20Allow%20the%20apps%20to%20use%20your%20location.%3C%2FLI%3E%3CLI%3EMethod%204%3A%20Disable%20proxy.%3C%2FLI%3E%3CLI%3EMethod%205%3A%20Use%20the%20DISM%20tool.%3C%2FLI%3E%3CLI%3EMethod%206%3A%20Check%20your%20language%20and%20region%20settings.%3C%2FLI%3E%3C%2FOL%3E%3CP%3EDo%20tell%20us%20the%20results.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1421521%22%20slang%3D%22de-DE%22%3ERe%3A%20Windows%20Store%20wont%20open%20App%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1421521%22%20slang%3D%22de-DE%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11684%22%20target%3D%22_blank%22%3E%40Kapil%20Arya%3C%2FA%3E%26nbsp%3BTried%20it.%20did%20not%20work%20Sadly%2C%20its%20an%20Normal%20Outlook%20account%20so%20i%20think%20it%20is%20a%20Microsoft%20account.%20Still%20thank%20you%20for%20Awnsering%20and%20in%20the%20going%20to%20try%20the%20solutions%20down%20below%20now.%20Have%20a%20nice%20day.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1421531%22%20slang%3D%22de-DE%22%3ERe%3A%20Windows%20Store%20wont%20open%20App%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1421531%22%20slang%3D%22de-DE%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F644179%22%20target%3D%22_blank%22%3E%40Abigail05%3C%2FA%3E%20hey%2C%20So%20ive%20opened%20other%20apps%20from%20the%20Store%20and%20they%20seem%20to%20work%2C%20so%20i%20think%20its%20just%20the%20app%20i%20look%20if%20i%20can%20do%20anything%20about%20it.%20if%20nothing%20works%20i%20reinstall%20the%20app.%20Thanks%20for%20your%20Reply%20And%20have%20a%20nice%20day.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1421541%22%20slang%3D%22de-DE%22%3ESubject%3A%20Windows%20Store%20wont%20open%20app%3A%20%22Rise%20of%20the%20Tomb%20Raider%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1421541%22%20slang%3D%22de-DE%22%3EHey%2C%20so%20thanks%20to%20everyone%20who%20awnsered%20me.%20I%20got%20the%20Game%20over%20The%20Xbox%20Game%20pass%20and%20there%20was%20some%20glitch%20where%20i%20still%20could%20download%20the%20game%20with%20it%20So%20thats%20why%20it%20did%20not%20work%20still%20thanks%20for%20awnsering%2C%20And%20at%20least%20try%20to%20have%20a%20good%20day%20in%20Quarantine.%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Greetings. So as you have seen on the Title ive been Downloading the game "Rise of the Tomb Raider" from the Microsoft Store, but everytime i try to open the Game-App it tells me: Rise of the Tomb Raider  Isn't avialable on your Account right now, The Error Code is: 0x803F8001. So my Question is: How do i fix this Problem? Im happy about any Solutions someone Can send me. Have a Nice day.

5 Replies
Highlighted

Hello,

 

First, try to reset the Store app from Settings > System > Apps & features > Microsoft Store > Reset. See if that helps.

 

Also, which account you're using for that app? Is it Microsoft or local account?

 

Regards.

Highlighted

Hi @Bobneedshelp 

It is frustrating to face such a problem. It is unfortunate that you are facing this problem along with other countless users. Follow these general steps to troubleshoot and solve the problem.

  1. Method 1: Retry the update or download.
  2. Method 2: Re-register the Store.
  3. Method 3: Allow the apps to use your location.
  4. Method 4: Disable proxy.
  5. Method 5: Use the DISM tool.
  6. Method 6: Check your language and region settings.

Do tell us the results.

 

Highlighted

@Kapil Arya Tried it. didn't work Sadly, its an Normal Outlook account so i think it is an Microsoft account. Still thank you for Awnsering and im going to try the Solutions down below now. Have a nice day.

Highlighted

@Abigail05 hey, So ive opened other apps from the Store and they seem to Work, so i think its just the App i look if i can do anything about it. if nothing works i reinstall the app. Thanks for your Reply And have a nice day.

Highlighted
Hey, so thanks to everyone who awnsered me. I got the Game over The Xbox Game pass and there was some glitch where i still could Download the game with it So thats why it didnt worked still thanks for awnsering, And at least try to have a good day in Quarantine.