Windows Mail App does not work with Gmail accounts

New Contributor

The recent update to the Mail App for Windows 10 (Version 16005.12827.20200.0) has caused numerous problems with the Gmail integration.  Sent mails are not appearing in the Sent Mail folder - instead they often appear in the Spam folder; attachments on incoming emails are missing.


In addition the Draw functionality has been removed but no warning about this was given.


Can someone share what is happening here and if the Gmail problems can be resolved?


Many thanks,


3 Replies

I have done some more research into this.


The latest version of Windows Mail has broken the settings for Gmail. The automated method for adding the account using the Google link provided by the Mail app no longer works.


The best way to work around this is to remove the Gmail account from the Mail app and then re-add it manually via the Other Account POP/IMAP route using the IMAP settings as described in Gmail help:


One other thing you may have to do is change a security setting in Google to allow access to less secure apps. Google now considers the Windows Mail App a less secure app and therefore blocks it from doing some tasks. If you are concerned with this and while we wait for Microsoft to sort this out it might be safest to only use Gmail via a browser using


Hope this helps,


Phil C

Insider MVP


@Phil Coldrick 


So I am having this same issue with the Sent Mail folder not updating for Gmail accounts (only) since the June 2nd update of Windows 10 and the Windows 10 mail app.


I deleted my gmail account and recreated it using the manual settings described in your prior solution.  No difference, sent mail only is populated when emails sent from browser, not the windows 10 mail app.


Any idea when Microsoft and Gmail is going work together and send out a bug fix?



@Phil Coldrick I wrote a post about this problem and with the solution I found. It is in Italian but you can easily translate with your browser ;)