Aug 14 2021 11:00 AM
Aug 14 2021 11:00 AM
So my audio is not working, it shows no applications in the volume mixer and when i trouble shoot it says that the Audio endpoint or Windows audio is not responding so i restarted both of them but still nothing. After that i tried reinstalling the audio in the device manager but that didn't help either, i also updated windos, updated the bios and updated the drivers... nothing. i did a sfc scan as well but that didnt say anything either. what did came up though when i did a hardware scan it said that my PCI_EXPRESS_SYSTEM failed but i dont know if thats it. at this point i feel like i've tried everything and this is going on for multiple days now. I really would appreciate it if anyone could help me with this.
Aug 14 2021 12:55 PM
Is this a branded computer? If you could let me know I would recommend some vendor specific tools which could fix this issue.
I look forward to hearing from you.
Aug 14 2021 02:43 PM
Aug 15 2021 03:15 AM
No worries, I would like you to complete a few steps for me.
1- Run CMD as an admin and enter the commands below: (these will remove the windows update registry which means next time you check for updates, WU will check against the entire windows update database)
Reg delete HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate
Net stop wuauserv >NUL
rmdir softwaredistribution /s /q
Net start wuauserv >NUL
2 - Then run the following in order, one after the other. Wait for the first one to complete, then enter the next one: (these will repair windows and look for corrupted files)
DISM.exe /Online /Cleanup-image /Restorehealth
fsutil resource setautoreset true C:\
3- Now run Windows update > new updates should pop up.
4- Assuming your chipset is intel, go to the site below and install the driver assistant, run the tool on your machine.
5- After this the problem should be resolved.
Regarding buying 3rd party programs to fix these issues, most of them don't work. I would not use them. I rather find the driver required from the manufacturer site. This is always the best and safest way to update or fix hardware.
Hope this helps.
Aug 15 2021 07:05 AM
Aug 15 2021 07:12 AM
Would you be able to go to Windows Event viewer and see if you can see any errors related to host_audio? See image below for guidance.
If you find something, could you please attach it here for me to take a look?
Aug 15 2021 08:34 AM
I want you to try two things for me:
1- Please, backup your registry before making any changes
Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
right click on the right hand side and select New > DWORD (32-bit) Value
name it ServicesPipeTimeout, then right click on the new entry and select Modify.
change the base to Decimal and set the value to 600000, then hit OK
You will need to reboot the machine to see the results.
If this doesnt help, try the following:
Aug 16 2021 03:17 AM
I've tried both things but it still doesn't work, i checked the event viewer again and some new errors popped up i dont know if this is usefull.
Aug 16 2021 09:19 AM