Windows 10 Pro / Pro Education devices not upgrading to Windows 10 Education

Copper Contributor



I have a school who use Intune and the all the students and staff have M365 A3 licences via CSP. I have no problems with the devices enrolling, however some are upgrading to Windows 10 Education as i would expect when a user logs in, others however are not, they are staying with Windows 10 Pro or Pro Education. I spoke to Intune support who didnt seem to understand the difference. I looked on line and apparently Win10Pro/Pro Education should auto upgrade when the user signs in if they have a valid M365 A3 licence which they all do. 


I am now stumped on what or where to go.

1 Reply
Sometimes it just takes a while, can take up to 30 days... You can speed this up using

net stop clipsvc
rundll32 clipc.dll,ClipCleanUpState
net start clipsvc

Restart the computer and login to it twice and see if the edition changes.