SOLVED

W10 Pro - Mapped network drive fails to connect at startup

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New Contributor

Hello,

 

I have just changed to Windows 10 Pro from 7 Pro on another laptop. On W7 my mapped network drive worked without any problems. That is not the case with Windows 10 Pro.

 

After opening Explorer there is a red X on the drive icon. Sometimes when I click it I get a message saying a connection cannot be made. But 8/10 times it will connect. So if it can connect why the red X?

 

The drive in question is a Synology DS212J NAS box and I have a mapping to a folder named Backup which contains many sub-folders. This is standard hardware, nothing special.

 

Given Windows 10 has been out for a couple of years I'm surprised I'm having these problems. I have searched for solutions and tried a few but to no avail. Can you help please?

7 Replies
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Can you see if that NAS box supports SMBv2 and v3?  It's more than likely the NAS is set to support SMBv1 and thus failing.

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Hello Susan,

 

I wouldn't know where to check for that, sorry. But just to clarify, whilst there's a red x against the mapped drive letter in Explorer if I click it then the folders are displayed. So it's not an access issue as such, just W10 showing the status as not connected.

 

It's only a problem if I open Money and then on closing it where it's backed up to that drive it reports the location as inaccessible. I then have to click the drive letter in Explorer to clear the red x. Then the Money backup is okay.

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Best Response confirmed by Ray Proudfoot (New Contributor)
Solution

At an elevated command dos prompt type in net config server /autodisconnect:-1 and hit enter

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Thanks Susan. Did that and on opening Explorer there was no red X against he mapped drive. Hopefully that will continue to be the case.

I initially pressed Windows Key + R and entered cmd.exe. But the command didn't work presumably because I didn't have Admin Rights. But mine is the only account with Admin privileges so shouldn't the privilege been granted automatically as it was in W7?

Separate issue I know but just curious. Thanks for your help, much appreciated.
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Admin rights are not the same as what's needed for run as admin.  That UAC pop gets you to the proper spot.

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A subtle but important difference!