A recent power outage caused the USB ports on 2 PCs to stop working, no keyboard or mouse. ON PC 1: I changed to a different HDD with Windows 10 and all rear USB ports worked fine. This indicates a Windows 10 software issue, and not a hardware issue (using same kybd and mouse). How can I get into the operating system and what do I change to correct this issue?
ON PC @2: I remoted in and can see the keyboard and mouse in Device Manager under Other Devices. I unplug them and they drop out; replug and they come back under Other Devices. This makes me think that the hardware is working but again it's a software issue. It also says no drivers are loaded for the device; I do a search, and then search via Win Updates, but no drivers are located. Anyone have any help or suggestions? All help is much appreciated!
