May 17 2020 11:08 PM
Hi all,
I use snip and sketch to screenshot and edit the picture. In quite a number of occasion, my pc hang and all other applications that are running are hang too.
Any other encountering this? and what's the solution?
Windows 10 Home Single Language version 1909
Thanks.
Regards
GuoHan
May 17 2020 11:34 PM
Hello,
Suggest you to run System File Checker scan:
1. Search for 'command prompt' using Cortana or Windows Search.
2. From results, right click on Command Prompt and select Run as administrator.
3. Type sfc /scannow command and press Enter key.
4. Let the command complete and then reboot the machine.
If issue still persists, perform clean boot:
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
Let us know if this helps!
May 18 2020 12:51 AM
@Kapil Arya just curious, why this related to system file?
May 18 2020 02:44 AM
As the system hangs, there is a possibility of file corruption. Running SFC scan is a good tool to identify that file corruption.
Additionally, have you tried resetting Snip & Sketch app or reinstalling it?
May 24 2020 05:37 AM
Done the scan, but seems good..
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>
so far in these few days, it was running fine.
May 24 2020 07:04 AM