Slow download speed on Windows 10

%3CLINGO-SUB%20id%3D%22lingo-sub-2338425%22%20slang%3D%22en-US%22%3ESlow%20download%20speed%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2338425%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20just%20bought%20a%20new%20laptop%20with%20Windows%2010%20home%2C%20and%20was%20downloading%20a%20few%20things%20when%20I%20noticed%20that%20downloading%20through%20the%20internet(Chrome%2C%20Edge%2C%20Opera)%20was%20extremely%20slow%20for%20some%20reason.%20I%20tested%20my%20internet%20speed%2C%20and%20it%20came%20out%20as%2035Mbps%20but%20right%20now%20download%20speed%20is%20around%205~15KB%2FS.%20Oddly%20enough%20downloading%20on%20Steam%20games%20is%20much%20faster%2C%202~4MB%2Fs.%20I%20tried%20downloading%20through%20my%20phone%20but%20sure%20enough%20my%20phone%20has%20the%20same%20speed%20through%20the%20same%20wifi.%20Is%20there%20any%20reason%20for%20this%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2338685%22%20slang%3D%22en-US%22%3ERe%3A%20Slow%20download%20speed%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2338685%22%20slang%3D%22en-US%22%3EHello%2C%3CBR%20%2F%3E%3CBR%20%2F%3EPlease%20run%20Network%20Adapter%20troubleshooter%20from%20Settings%20app%20%26gt%3B%20Update%20%26amp%3B%20security%20%26gt%3B%20Troubleshoot%20%26gt%3B%20Additional%20troubleshooters.%20Let%20us%20know%20what%20it%20reports%20back.%3CBR%20%2F%3E%3CBR%20%2F%3ERegards.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2338698%22%20slang%3D%22en-US%22%3ERe%3A%20Slow%20download%20speed%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2338698%22%20slang%3D%22en-US%22%3EHello!%3CBR%20%2F%3EThe%20easiest%20way%20to%20start%20with%20a%20Windows%20restart%2C%20an%20unfinished%20update%20does%20the%20same%20thing!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2338716%22%20slang%3D%22en-US%22%3ERe%3A%20Slow%20download%20speed%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2338716%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20tried%20it%20out%2C%20and%20the%20only%20message%20I%20got%20was%20to%20disconnect%20and%20reconnect.%20Further%20actions%20say%20not%20e%20nough%20data%20on%20the%20troubleshoot.%20VPN%20boosts%20the%20speed%20better%2C%20although%20not%20by%20much.%20I%20think%20it%20might%20be%20because%20of%20server%20locations.%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11684%22%20target%3D%22_blank%22%3E%40Kapil%20Arya%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2338719%22%20slang%3D%22en-US%22%3ERe%3A%20Slow%20download%20speed%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2338719%22%20slang%3D%22en-US%22%3EWill%20try%2C%20but%20my%20phone%20also%20has%20been%20suffering%20from%20a%20download%20speed%20drop.%20I%20think%20it%20might%20be%20just%20server%20issues%20or%20something%20as%20some%20files%20actually%20download%20smoothly.%3C%2FLINGO-BODY%3E
New Contributor

I've just bought a new laptop with Windows 10 home, and was downloading a few things when I noticed that downloading through the internet(Chrome, Edge, Opera) was extremely slow for some reason. I tested my internet speed, and it came out as 35Mbps but right now download speed is around 5~15KB/S. Oddly enough downloading on Steam games is much faster, 2~4MB/s. I tried downloading through my phone but sure enough my phone has the same speed through the same wifi. Is there any reason for this?

5 Replies
Hello,

Please run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters. Let us know what it reports back.

Regards.
Hello!
The easiest way to start with a Windows restart, an unfinished update does the same thing!

I've tried it out, and the only message I got was to disconnect and reconnect. Further actions say not e nough data on the troubleshoot. VPN boosts the speed better, although not by much. I think it might be because of server locations. @Kapil Arya 

Will try, but my phone also has been suffering from a download speed drop. I think it might be just server issues or something as some files actually download smoothly.
The new computer simultaneously processes a lot of processes! such problems are normal! Good luck.