Occasional Visitor

Windows 10 was running super slow for several months. Cleaned/deleted clutter & received w/o improvement.  Troubleshooter recommended to use Windows 10 App SFC /RUNNOW to analyze & repair, if possible, corrupted Systems Files. I ran it & it had hard stop/froze at 76% completion - I cannot find any next steps or options to follow up this problem. I have tried MS & HP MFGR of Laptop & no response. Help please

2 Replies

Hi @MarthaArco 

Please run cmd in elevated mode (Run as Admin), and execute the below commands step by step:


chkdsk c: /f
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth


The first command will scan and fix the errors on the system drive, the second and third command will use DISM (Deployment Image Servicing and Management) tool to scan/restore the health of the windows installation image. I hope these steps could helpful for you.

How long it freeze in 76%?
Are you using SSD or HDD drive?