Oct 20 2021 01:35 PM
Windows 10 was running super slow for several months. Cleaned/deleted clutter & received w/o improvement. Troubleshooter recommended to use Windows 10 App SFC /RUNNOW to analyze & repair, if possible, corrupted Systems Files. I ran it & it had hard stop/froze at 76% completion - I cannot find any next steps or options to follow up this problem. I have tried MS & HP MFGR of Laptop & no response. Help please
Oct 22 2021 07:48 AM - edited Oct 22 2021 07:49 AM
Hi @MarthaArco
Please run cmd in elevated mode (Run as Admin), and execute the below commands step by step:
chkdsk c: /f
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
The first command will scan and fix the errors on the system drive, the second and third command will use DISM (Deployment Image Servicing and Management) tool to scan/restore the health of the windows installation image. I hope these steps could helpful for you.
Oct 22 2021 07:54 AM