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Barbara_1943's avatar
Barbara_1943
Copper Contributor
Sep 04, 2020

Resetting my laptop

When the Windows 10 upgrade was free I upgraded one of my laptops from Windows 7 to Windows 10. I am now resetting that laptop back to factory specs. I have gone through the process and now it is at t...
FooTek's avatar
FooTek
Copper Contributor

Barbara_1943 

 

If you are restoring fromm a factory image it will reload whatever OS is contained within that factory image. Which I believe you said was windows 7.

 

I am not sure if Windows 7 will then auto download the Windows 10 upgrade files and ask you to upgrade.

 

If it does not, you can then go to the windows download tool and upgrade it once more.

 

I followed this article a few months ago and it worked flawlessly.

 

https://www.onmsft.com/how-to/how-to-still-get-a-free-windows-10-upgrade-in-2020

 

Excerpt from above web site:

 

Begin by downloading the Windows 10 Media Creation Tool from Microsoft’s “Download Windows 10” webpage. This gives you everything you need to perform the upgrade. Run the program once it has downloaded.

 

Link to Windows 10 download page: https://www.microsoft.com/en-ca/software-download/windows10

Link to download tool: https://go.microsoft.com/fwlink/?LinkId=691209

Barbara_1943's avatar
Barbara_1943
Copper Contributor
Sep 05, 2020
Thank you so much for your reply. I was hoping someone would answer that has done this before. I was hoping to pass the laptop on without any of my information on it. Do you think if I booted from the recovery drive that it would go back to Windows 10?

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