Jan 18 2021 09:46 AM
This morning I went to log in to my PC, to find that neither my PIN, nor my fingerprint would work to sign in. After getting into my computer, I went to the sign in options to try to fix this. Under "Windows Hello PIN" there is a message that says "Sorry, this PIN isn't working for your organization's resources. Tap or click here to fix it." Upon clicking that prompt, a window pops up saying that "Your organization requires you to set up a work or school account with Windows Hello Face, Fingerprint, or PIN." The issue is, this is a completely personal device. I am not a part of any organization. I never have, and never will use this device for work or school related purposes, so why does windows suddenly think I belong to some organization?
Jan 18 2021 12:09 PM
Jan 19 2021 10:53 PM
Jan 21 2021 12:30 AM
Hello @tleach,
Check, if you've volume license installed on your system.
1. Open administrative Command Prompt.
2. Type slmgr /dlv and press Enter key.
If it mentions GVLK, VOLUME_<method> then you’ve volume license installed. In that case, as you said this is a personal system, you need to activate it with retail or OEM license.
Also, can you confirm if Microsoft Teams is installed on your system? If yes, check the account you're using to sign in to Teams app. If it is Azure AD account, sign in with your personal Microsoft account.
Hope this helps!
Jan 21 2021 01:10 AM