Problem with Azure VPN Point-to-site

%3CLINGO-SUB%20id%3D%22lingo-sub-2115285%22%20slang%3D%22en-US%22%3EProblem%20with%20Azure%20VPN%20Point-to-site%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2115285%22%20slang%3D%22en-US%22%3E%3CP%3EBehaviour%3A%3CBR%20%2F%3EWhen%20connecting%20to%20P2S%20VPN%20the%20computer%20reports%20loss%20of%20internet%20connection(DnsProbe%2FWebProbe%20not%20responding)%20on%20the%20actual%20local%20network(home%20or%20other).%3C%2FP%3E%3CP%3EBrowsing%20internet%20still%20works%20and%20DNS%20name%20resolutions%20works%20as%20well.%3C%2FP%3E%3CP%3EThe%20issue%20can%20after%20a%20while%20resolve%20and%20then%20appear%20again%20while%20still%20being%20connected%20to%20the%20P2S%20VPN.%20Disconnecting%20P2S%20VPN%20will%20resolve%20the%20issue%20immediately.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOccurrence%3A%3C%2FP%3E%3CP%3EThe%20problem%20is%20intermittent.%20Sometimes%20Windows%20reports%20no%20internet%20directly%20after%20connecting%20through%20Azure%20VPN%20and%20sometimes%20it%20can%20take%20hours.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EUser%20impact%3A%3C%2FP%3E%3CP%3EWhen%20it%20says%20'no%20internet'%20Outlook%20will%20not%20start.%20Starting%20Outlook%20before%20connecting%20to%20VPN%20is%20a%20workaround(will%20still%20be%20able%20to%20fetch%20new%20emails%20afterwards).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ETicket%20opened%20through%20CSP-portal%20with%20Microsoft%20but%20we%20are%202%20months%20in%20from%20first%20raising%20this%20ticket%20and%20we%20keep%20getting%20transferred%20around%20different%20departments%20showing%20the%20issue%20repeatedly.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EWe%20now%20turn%20over%20to%20the%20great%20knowledge%20around%20the%20internet%20to%20hopefully%20get%20any%20helpful%20info%20or%20solution.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2115285%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Evpn%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Evpn%20connection%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

Behaviour:
When connecting to P2S VPN the computer reports loss of internet connection(DnsProbe/WebProbe not responding) on the actual local network(home or other).

Browsing internet still works and DNS name resolutions works as well.

The issue can after a while resolve and then appear again while still being connected to the P2S VPN. Disconnecting P2S VPN will resolve the issue immediately.

 

Occurrence:

The problem is intermittent. Sometimes Windows reports no internet directly after connecting through Azure VPN and sometimes it can take hours.

 

User impact:

When it says 'no internet' Outlook will not start. Starting Outlook before connecting to VPN is a workaround(will still be able to fetch new emails afterwards).

 

Ticket opened through CSP-portal with Microsoft but we are 2 months in from first raising this ticket and we keep getting transferred around different departments showing the issue repeatedly.

We now turn over to the great knowledge around the internet to hopefully get any helpful info or solution.

0 Replies