Dec 21 2017 10:09 AM
Sorry if this is in the wrong place, this is hardly an old codger friendly site! I'm guessing it's because of that enormous enormous update a few days ago (that prevented me from using the computer for a whole evening - thanks a bundle microsoft!) that my phone will no longer connect to the laptop. It doesn't appear in the files list. There's a message on the phone that I can't use bluetooth as well as something else I can't remember, which is new. I tried turning bluetooth off but it doesn't help. I've had to drag my ancient xp machine out of the attic just to move a couple of albums onto the phone. I have to say I've never known any of these pestilential updates to be improvements, dies anyone know how to cure the damage caused by this one? Many thanks
Dec 27 2017 09:21 AM
I'd recommend contacting support for this situation: https://support.microsoft.com/en-us/contactus/
Jan 01 2018 01:23 PM