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Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
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Office 365 mails using Widows 10 Mails app going to draft randomly

Copper Contributor



We are using Windows 10 mail app on tablet with Windows 10. But since we use Office 365 mails we have some mails going to drafts when we clic on sent. But the mail is not sent....just goign into draft. Issue is resolving by itself to the next time... We have that on more of 70 tablets....


Anybody have this issue too ? Maybe a solution ?


Thanks in advance,


1 Reply



Try re-registering Mail app and see if that helps.


Perform these steps: 


1. Search for Windows PowerShell using Cortana or Windows Search. 


2. From results, right click on Windows PowerShell and select Run as administrator. 


3. Then type following command and press Enter key: 


Get-AppXPackage -AllUsers -Name microsoft.windowscommunicationsapps | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose} 


Let the command complete. 


4. Close Windows PowerShell and see if the issue is resolved now. 


Hope this helps!