No internet connection

New Contributor
Can you tell me what "The remote device or resource won't accept the connection" means and if/how I can fix it?
I apologize if I'm in the wrong place.
4 Replies

Run these commands to reset your network, and then restart your computer:


1.) Start Powershell -> Start Menu -> Run -> taskmgr -> File -> Run new Task -> %SystemRoot%\System32\WindowsPowerShell\v1.0\powershell.exe -> Select "Create this task with administrative privileges." -> Click OK.


2.) Set-ExecutionPolicy -ExecutionPolicy Bypass -Scope LocalMachine -Force;

3.) Get-NetAdapter | Enable-NetAdapter;

4.) Set-NetIPInterface;

5.) Get-DnsClient | Set-DnsClientServerAddress -ResetServerAddresses;

6.) Get-NetAdapterBinding | Disable-NetAdapterBinding -AllBindings -IncludeHidden -componentid "ms_netbios";

7.) Get-NetAdapterBinding | Enable-NetAdapterBinding -componentid "ms_tcpip";

8.) Get-NetAdapterBinding | Enable-NetAdapterBinding -componentid "ms_tcpip6";

9.) Get-DnsClient | Set-DnsClientServerAddress -ResetServerAddresses;

10.) Get-NetAdapterBinding | Disable-NetAdapterBinding -AllBindings -IncludeHidden -componentid "ms_netbios";

11.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_msclient";

12.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_server";

13.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_pacer";

14.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_implat";

15.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_lldp";

16.) Get-NetAdapterBinding | Disable-NetAdapterBinding -componentid "ms_rspndr";

17.) Get-DnsClient | Set-DnsClientServerAddress -ResetServerAddresses;

18.) Remove-Item -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Wpad" -Recurse -Force;

19.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "DisableCachingOfSSLPages" -Value "00000000";

20.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "EnableNegotiate" -Value "00000000";

21.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "ProxyEnable" -Value "00000000";

22.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "MigrateProxy" -Value "00000001";

23.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "WarnonZoneCrossing" -Value "00000000";

24.) Set-ItemProperty -Path "HKCU:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" -Name "SyncMode5" -Value "00000000";


25.) Start an Elevated Command Prompt -> Start Menu -> Run -> taskmgr -> File -> Run new Task -> %SystemRoot%\System32\CMD.EXE -> Select "Create this task with administrative privileges." -> Click OK.


26.) ipconfig /release

27.) ipconfig /flushdns

28.) ipconfig /renew

29.) netsh winsock reset

30.) netsh interface ipv4 reset

31.) netsh interface ipv6 reset

32.) netsh winsock reset catalog

33.) netsh int ipv4 reset reset.log

34.) netsh int ipv6 reset reset.log



See if this fix helps you:

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
I honestly don't know where to begin with your instructions. I really appreciate your having gone to all that trouble but I just don't understand what to do. Opening PowerShell is not a problem but from that point on I am lost.
Thanks so much
Unfortunately this didn't work. When I start my browser my email accounts load just fine but I can't do anything with any of the messages. AND, no websites load. (Hmmm... can't reach this page
The connection was reset. etc)
Thanks for your help!