Need to read jpg files

[NJJOE]

On my Windows 10 PC I cannot read pictures sent to me in .jpg format. I get "It appears that we don't support this format". Can you help me? Thanks 

[#2]

@NJJOE 

Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 10 space - please post Windows 10 questions here in the future.