MS office

Copper Contributor

Hello everyone. I have bought a new hp x360 pavilion laptop and it is been 3 months. whenever I open any office app like word, it is showing that, "your license is not genuine, you may be a victim of software counterfeit. Get genuine office today". When I click the cross button, it goes away. But when I open the office app again, it shows the same message. What is the problem? what should i do? is it normal or I should buy one? the store owner said that I won't have to buy it again as it is free for lifetime.

1 Reply

Hi @Yashobanta_Dash 

It seems that the Office product installed on your computer is non-genuine or expired, for more detail: https://support.microsoft.com/en-us/office/stay-safe-with-a-genuine-office-license-f2c36e89-d113-4db...