In Quick Assist, "View Screen" is Grayed Out. How to fix?

[John_Weiss]

In Quick Assist, "View Screen" is Grayed Out. How to fix?

thx

[#2]

Hi,
please follow closely the instructions in here and try again
https://www.tenforums.com/tutorials/56123-get-give-remote-assistance-quick-assist-app-windows-10-a.h...