How to Resolve QuickBooks Payroll Error Code 12157?

Copper Contributor

I'm encountering QuickBooks Payroll Error Code 12157. What could be causing this issue, and how can I resolve it?

1 Reply

Hi, @margaretklink79 


QuickBooks Payroll Error Code 12157 typically arises due to internet connectivity issues or firewall restrictions blocking QB communication with the server. Firstly, ensure your internet connection is stable. Then, disable any firewall or antivirus software temporarily to check if they're causing the problem. If the error persists, try updating QB to the latest version, as this often includes fixes for known issues. Additionally, resetting QB updates and ensuring that TLS 1.2 is enabled in Internet Explorer settings might help. If none of these steps resolve the issue, reach out to QB support for further assistance.