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Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
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Hello! I have an issue on Windows 10 laptop.

Copper Contributor

I have an issue with my Windows 10 laptop. Whenever i extend my display and charge it im having a BSOD i checked my event viewer and i have a problem in charger. I cant buy a new one or use a old one because the old one is broken and i dont buy a new one because expensive. My screenshot from event viewer: 


Any other solutions to this?



1 Reply

It seems like the problem might be related to your laptop charger or power supply. Here are some steps you can try to troubleshoot and potentially resolve the issue:

  1. Update Drivers: Make sure your graphics drivers and power-related drivers are up to date. You can check for updates through the Device Manager.

  2. Check Power Settings: Verify your power settings and ensure that they are appropriate for your usage. You can adjust power settings in the Control Panel or Settings app.

  3. Inspect the Charger Cable and Connection: Examine the charger cable for any visible damage. Ensure that the connection to your laptop is secure and that there are no loose connections.

  4. Test with Another Charger: If possible, borrow a charger from a friend or family member to see if the issue persists with a different charger. This can help determine if the problem is specific to your current charger.

  5. Use a Different Power Outlet: Plug your laptop into a different power outlet. Sometimes, issues with the power source can cause instability.

  6. Run Windows Update: Ensure that your operating system is up to date by running Windows Update. Updates may include important fixes and patches that could address compatibility issues.

  7. Check for Overheating: Overheating can also cause system instability. Make sure that your laptop's cooling system is functioning properly, and you may want to clean any dust from the vents.

  8. Check for System File Corruption: Run the System File Checker (SFC) tool to scan and repair corrupted system files. Open a Command Prompt as an administrator and type:

    bashCopy code
    sfc /scannow
  9. Check for Memory Dump Files: If you're experiencing a Blue Screen of Death (BSOD), there should be a memory dump file generated. Analyzing this file can provide more details about the crash. You can use tools like WinDbg or BlueScreenView for this purpose.

If you've tried these steps and the issue persists, there may be an underlying hardware problem with your laptop or charger. In that case, it might be advisable to seek professional assistance or contact the laptop manufacturer's support for further guidance.