SOLVED

Get Help Crashing

%3CLINGO-SUB%20id%3D%22lingo-sub-2075974%22%20slang%3D%22en-US%22%3EGet%20Help%20Crashing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2075974%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20seeing%20a%20lot%20of%20times%20that%20Get%20Help%20is%20crashing%20after%20I%20say%20talk%20to%20agent%20...%20and%20then%20a%20few%20minutes%20later%20it%20just%20crashes.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2076276%22%20slang%3D%22en-US%22%3ERe%3A%20Get%20Help%20Crashing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2076276%22%20slang%3D%22en-US%22%3ETry%20sending%20feedback%20in%20feedback%20hub%2C%20when%20problem%20recording%20is%20live%2C%20reproduce%20the%20crash%20and%20let%20it%20capture%20the%20data%20and%20send%20it%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2076281%22%20slang%3D%22en-US%22%3ERe%3A%20Get%20Help%20Crashing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2076281%22%20slang%3D%22en-US%22%3EOkay%2C%20thanks.%3C%2FLINGO-BODY%3E
Deleted
Not applicable

I am seeing a lot of times that Get Help is crashing after I say talk to agent ... and then a few minutes later it just crashes.

7 Replies
best response
Solution
Try sending feedback in feedback hub, when problem recording is live, reproduce the crash and let it capture the data and send it
Okay, thanks.
Yeah but whenever I do that it always works fine. Like when I dont' record it, the apps is fine but when I record, it fails
hopefully it will capture everything necessary
Nope, it wont' capture what I need it if the app wont' crash lol
So in feedback hub, when you mention crash in your title or description and choose the app that's crashing from the list, you'll be offered a choice to select a time frame during which the crash happened, e.g. (past 10 mins, between 10-30 mins ago etc.)
you could do that instead
I dont' see that