Fingerprint sign-in option disappeared

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New Contributor

Hey guys, do you guys know why the fingerprint suddenly disappeared in my sign-in option. It actually didn't disappear until when I got Windows Insider Update build 19603 and 19608. Is it actually a bug in those build? 

3 Replies
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Hey folks, 35 views and no reply! I have the same issue and would like to hear something from a Microsoft professional or technician. Thanks a lot!
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Hello,

 

Try updating fingerprint driver. This is not listed as known issue for those builds. You may also try updating to build 19619 and see if that helps.

 

Regards.

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@ApolloVN check Device Manager and see what is the status for Fingerprint reader?

Normally, this is issue with driver.

Make sure reinstall the driver and also report it through Feedback Hub app.